Last Updated: April 11, 2026

Antique Heating Elements ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.antiqueheatingelements.com.

Personal Information

• Full name
• Email address
• Phone number
• Company name and industry
• Message or enquiry details

Automatically Collected Information

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website or source

We collect information when you:

• Fill out the enquiry or quote request form on our website
• Call us directly via the phone number listed on our website
• Contact us via WhatsApp
• Follow or message us on social media (Facebook, Instagram, LinkedIn, YouTube, X)

We use the information collected to:

• Respond to your product enquiries and quote requests
• Provide information about our industrial heaters and products
• Send order updates or follow-up communications
• Improve our website experience
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Our website uses cookies and similar tracking technologies to:

• Understand how visitors use our website
• Measure the performance of our Google Ads campaigns
• Improve website functionality and user experience

Types of cookies we use:

• Essential Cookies — Required for the website to function properly
• Analytics Cookies — Google Analytics to track website traffic and behaviour
• Marketing Cookies — Google Ads conversion tracking and remarketing
• Third-Party Cookies — Trustindex (reviews widget), Facebook Pixel

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some features of our website.

We use Google Ads to promote our products and services. As part of this, we track:

• Phone calls made from our ads
• Form submissions on our website
• WhatsApp clicks
• Website call tracking

This data is used solely to measure the effectiveness of our advertising and improve our campaigns. No personally identifiable information is shared with Google beyond what is required for conversion tracking.

Our website uses the following third-party services which may collect data independently:

Service	Purpose
Google Analytics	Website traffic analysis
Google Ads	Advertising and conversion tracking
Facebook Pixel	Social media advertising
Trustindex	Displaying customer reviews
WhatsApp Business	Customer communication
WPForms	Contact and enquiry forms

Each of these services has its own privacy policy. We recommend reviewing them independently.

• Your data is stored securely on our website servers
• We implement reasonable technical measures to protect your information from unauthorized access
• We retain your personal data only as long as necessary to fulfil the purpose it was collected for
• We do not store payment information as we do not process online payments

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent at any time for marketing communications
• Opt out of cookies via your browser settings

To exercise any of these rights, please contact us using the details below.

Our website is intended for business and industrial use only. We do not knowingly collect personal information from anyone under the age of 18.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

This privacy policy applies only to information collected through www.antiqueheatingelements.com.